S3E25 - Empathy Mapping, Generating Buy-in, and Successful Organizational Change, with Douglas Flory

In this HCI Podcast episode, Dr. Westover talks with Douglas Flory about empathy mapping, generating buy-in, successful organizational change, and his journey at LogMeIn. See the video here: https://youtu.be/A3vEf33-AUU. Douglas Flory (https://www.linkedin.com/in/douglasflory/) is leading and coaching thru times of change and waves of transformation. In his current role as leader of Change Management at LogMeIn, Douglas has leveraged change management techniques to help their company, culture, and employees transition through Covid-19. He has 15+ years of experience as a leader, consultant, and coach. Additionally, he is a very involved in ACMP (Association of Change Management Professionals) and Prosci communities. What is LogMeIn? A top 10 global SaaS company with products such as GoToMeeting, GoToWebinar, LastPass, and Rescue. These products enable companies, organizations, communities, and individuals to connect globally yet in a remote capacity to work without boundaries. Contact Information for follow up or to connect:  doug.flory@logmein.com See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.