The New Automation Mindset: AI + Automation + Integration Driving Organizational Growth by Thinking in 10X Terms
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Jan 3, 2024 Sridevi Pasumarthi, Head of Business Technology at Gusto, shares her expertise in automation after leadership roles at Slack and Arlo. She delves into how AI enhances automation, driving efficiency and informed decision-making. Sridevi highlights the shift from traditional CIO roles to strategic business technology positions, emphasizing the importance of a '10X mindset' for scalability. Through engaging anecdotes, she explains how collaborations with platforms like Workato can streamline operations and create remarkable customer experiences.
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Composition Platforms Unite Specialized Tools
- Specialized cloud applications require a composition platform to weave customer journeys.
- Sridevi explains integration platforms provide modular, secure API-level endpoints that simplify orchestration.
CIO To Strategic Business Technology Leader
- The CIO role has shifted from back‑end maintenance to strategic business partnership.
- Sridevi now reports into CTO and helps shape product and go‑to‑market journeys with deep tech‑business integration.
AI As Augmentation Before Full Automation
- AI augments people by surfacing context and drafts rather than replacing them initially.
- Sridevi sees AI increasing productivity while ethical and security work continues before wider automation.
