UX Podcast

#242 Figure it out with Stephen Anderson and Karl Fast

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Jul 30, 2020
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ANECDOTE

Tetris Study Reveals Epistemic Actions

  • A study on how people learn Tetris revealed that expert players make more moves, contrary to traditional cognitive models.
  • This research led to the concept of epistemic actions, where actions help change understanding rather than just the world.
INSIGHT

Rethinking Efficiency in UX

  • Efficiency metrics in UX often label exploratory user behavior as errors.
  • Some seemingly inefficient actions help users build mental models and deeper understanding.
ANECDOTE

Examples of Coordinated Cognition

  • The book uses examples like future retail shopping and dynamic business meetings to illustrate coordinated cognition.
  • Facilitated workshops embody principles of physical interaction, dialogue, and co-creation to build understanding.
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