Economist Podcasts Trailer: Boss Class Season 3
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Jan 22, 2026 Explore the evolving workplace as AI transforms managers into a new breed of leaders. Andrew Palmer engages with his clone while testing various AI tools, encountering a rollercoaster of emotions from excitement to frustration. Delve into how companies are harnessing AI for customer service and innovation. Yet, he argues the limits of AI—emphasizing it can't fully replace new talent. Join the conversation on mastering management in an AI-driven world!
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Host Tests His Own AI Clone
- Andrew Palmer tried talking to his own AI clone and experimenting with many AI tools to test them firsthand.
- He describes a rollercoaster of emotions from delight to embarrassment while using chatbots and coding agents.
Cut Hype, Find Practical AI Uses
- Andrew Palmer cut through hype to find where AI actually helps managers and employees today.
- His exploration spans customer service, coding, and building businesses to reveal practical AI uses.
Emotional Ride With AI Tools
- Andrew Palmer recounts emotional reactions like delight, fear and annoyance when testing AI tools including ChatGPT and coding agents.
- He narrates specific moments of embarrassment and surprise while interacting with chatbots and code assistants.