Peter Ryan is the Principal Analyst at Ryan Strategic Advisory. He is one of the best-known commentators on CX and contact centres globally. Peter is based in Montreal, Canada.
In this episode, Peter talks about WFH going permanent, the development of GigCX, and what we might expect in CX in 2021.
https://ryanadvisory.com/
https://www.linkedin.com/in/peter-ryan-montreal/
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