Episode 15 - Discussing Uncertainty & Resilience as a Fraud Fighter (w/ Jacqueline Hart)

2020 has been a tough year for all of us. Two words that stand out are "uncertainty" and "resilience". Similar to other industries, the world of Online Fraud Fighting & Trust & Safety has experienced layoffs, furloughs, and overwhelm for the ones left to "man ship".

Jacqueline Hart knows a lot about uncertainty and resilience. As a career online fraud fighter, she has had several ups & downs in her career. And, plenty of learning opportunities. In this episode, she shares some of the lessons she's learned from her career that has included positions at PayPal, TSYS Merchant Solutions, Ingenico ePayments, Paddy Power Betfair, and Patreon.

If you have found yourself feeling uncertain or lacking confidence this year, this episode will be relatable, and informative!

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Fraudology is produced & edited by the spectacular team at JourneyGurl Magic Productions.