The Product Podcast What Crises Reveal about Your PM Culture by BlaBlaCar VP of Product & Design
9 snips
Oct 6, 2022 AI Snips
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Episode notes
Boom Then Bust In Weeks
- BlaBlaCar exploded during French train strikes, sending massive traffic to their platform.
- Two weeks later COVID lockdowns emptied roads and usage collapsed overnight.
Avoid Large Bets On Rapidly Changing Facts
- Avoid shipping big product changes built on temporary assumptions during fast-moving crises.
- Wait, test small hypotheses, and resist the bias for immediate action when uncertainty is high.
Constrained Hackathon Helped Refugees
- During the Ukraine war BlaBlaCar ran a constrained hackathon to help refugees and transport needs.
- Small tweaks like removing fees and enabling large-seat offers moved thousands of people across borders.