83. April Sabral on Positive Retail Leadership: “If you don’t believe it, you won’t achieve it — and neither will your team.”

In this episode of OFFBounds, Paula Macaggi sits down with retail leadership expert and author April Sabral to explore how positivity can transform teams, culture, and results. From her start as a 17-year-old sales associate to leading hundreds at Starbucks, Banana Republic, and David’s Tea, April shares lessons from three decades in retail leadership, including her ACT framework (Accept, Create, Teach), the $1M chocolate bar story, and insights from her upcoming book Positive Accountability. Packed with practical advice and inspiring stories, this episode is a must-listen for anyone looking to lead with purpose, empathy, and impact.