Owned and Operated - A Plumbing, Electrical, and HVAC Business Growth Podcast Building a Billion-Dollar Septic Business
Mar 19, 2026
Chad Riddersen, a former Marine who runs operations and sales at Epic Septic, and Kyle Voss, an entrepreneur building a branded septic business, share big-picture growth moves. They dig into why septic is low-competition, the power of answering the phone and speed-to-lead, rapid revenue ramps, franchising plans, and lifestyle branding like merch and an energy drink.
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Septic Is An Underexploited High-Margin Market
- Septic is a massively overlooked home-service opportunity because most competitors don't answer calls and ignore speed-to-lead advantages.
- Kyle recorded ~100 operators within 60 miles and found ~90% failed to answer first calls, creating easy market share wins.
Bought A Truck After Watching A Bad Neighbor Job
- Chad's neighbor experience motivated Epic: a rusted, rude local pumper charged $1,200 for a basic pump and left the job half done.
- Chad bought a new truck, learned on YouTube, and built the company by fixing those gaps.
Fast Revenue Ramp From A Single Truck
- Early DIY launch proved septic is immediately profitable with low setup costs and huge margins.
- Kyle's first three months: $22k, $57k, then $91k in revenue while scaling from driver-only to higher-ticket repairs.