Humans of AI: Presented by WRITER The hybrid human-agent workforce with Matan-Paul Shetrit, Director of Product Management at WRITER
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Jan 7, 2026 Matan-Paul Shetrit, Director of Product Management at WRITER, has a background in public policy and product design. He discusses how regulated industries like healthcare are surprising leaders in AI transformation. Matan-Paul emphasizes that the real challenge lies in managing a hybrid workforce of humans and AI agents, which he likens to unpredictable interns. As everyone will need to adopt managerial skills, he calls for a focus on iterative work and critical thinking over mere reliance on AI outputs, warning against treating AI as infallible.
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AI Changes While You Build
- AI evolves during implementation, so assumptions and designs go stale quickly.
- Enterprise decisions must account for rapid shifts in capabilities and iterate continuously.
Management Replaces Headcount Limits
- When work ceases to be constrained by headcount, the new bottleneck becomes the capacity to manage agents.
- Individuals will alternate between managing humans, agents, or hybrid teams depending on context.
Plan Org Structure For Agent Scale
- Prepare management structures before mass-deploying agents to avoid an organizational crisis.
- Recognize that 10,000 agents can turn a 1,000-person company into an 11,000-person operation overnight.