ANTIC The Atari 8-bit Podcast ANTIC Interview 182 - Dave Menconi, Atari Customer Service and User Group Support
Dave Menconi, Atari Customer Service and User Group Support
Dave Menconi started at Atari in 1982 doing customer support for the Atari computers. Later he moved to the marketing group, where he helped support the Atari users groups. Dave wrote the program "Dancin' Man" for Antic magazine, and wrote several articles for Atari Connection magazine.
In this interview, we discuss Chris Crawford, Ted Richards, and Mike Albaugh, whom I previously interviewed. This interview took place on April 19, 2016.
Teaser quotes:
"...A light bulb went on above my head. That, it's one thing to know how to program but it's a much harder thing to know what to do with the skills that you have."
"He identified what the problem was and proposed a fix, and they fixed the product. And then afterwards, I remember him saying, 'And don't ever come back.'"
Dave featured in "User Group Support" article in Antic: http://www.atarimagazines.com/v1n2/insideatari.html
Dancin' Man: http://www.atarimagazines.com/v2n3/startingline.html