iPad Pros IT Ops in New Zealand with William Gordon (iPad Pros - 0242)
Jan 29, 2026
William Gordon, IT operations lead in New Zealand who manages enterprise iPad fleets and records music on iPad. He talks about balancing Windows desktops with iPad mobile workflows. He covers device types for field and office, OS update strategies, server and remote admin from iPad, music and recording setups, note-taking and Devonthink, photo editing, and impressions of the M4 iPad Pro.
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Manage OS Updates With User Flexibility
- Let users choose when to update unless critical security fixes require forcing an upgrade.
- Keep devices about one or two OS versions behind at most and fix issues as they appear.
Match iPad Models To Job Roles
- Tailor device types to user roles: rugged low-end iPads for field work, Air/Pro for office users.
- Provide pencils/keyboards and external displays only to users who need laptop-like workflows.
Policy Shift Turned iPads Into Laptop Accessories
- William pivoted from iPads-as-laptops to deploying laptops after a CIO change removed remote desktop services.
- iPads then became accessories to laptops rather than full replacements.
