War, political violence and terrorism demand close coordination between underwriting and claims teams – particularly when geopolitical crises escalate quickly. In this special episode, Sarah Howell, head of first party claims, and Jennie Beard, underwriting manager, war and terrorism, Liberty Specialty Markets, discuss how collaboration works in practice, drawing on experience managing global a portfolio and responding to major loss events. The conversation explores lessons learned from the Russia-Ukraine war, how insurers are adapting processes, the use of open-source intelligence for loss adjusting, and the creation of a Lloyd’s Market Association claims coordination group.