
Front Row Seat with Ken Coleman Master Negotiator: Proven Strategies for Winning Any Negotiation
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Jun 24, 2025 Chris Voss, a former FBI hostage negotiator, shares his expertise on mastering negotiations. He reveals the most powerful word to use during discussions and the importance of empathy to stay calm under pressure. Voss also dives into recognizing deception, teaching listeners how to identify lies and avoid negotiation pitfalls. With engaging personal anecdotes, he illustrates how intuition and honesty can pave the way for successful negotiations. Get ready to enhance your deal-making skills and build trust in high-stakes situations!
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Beat Fear with Training
- Combat fear in high stakes situations by trusting the negotiation process and training.
- Being coachable and leaning into the process builds confidence.
Know When To Walk Away
- Negotiation techniques are successful about 93% of the time.
- Recognizing when a negotiation is unlikely to succeed early allows you to politely walk away.
Different Lies, Different Responses
- Different types of lies require distinct approaches to uncover the truth.
- Using empathy strategically can help break down defensive lies and confusion.






