
In Focus by The Hindu Insurance Bill 2025: What’s in it for policyholders?
Jan 9, 2026
Shilpa Arora, Co-founder and COO of Insurance Samadhan, sheds light on the recently passed Insurance Bill 2025, a potential game changer for policyholders. She discusses how 100% FDI could enhance affordability and distribution, while also emphasizing the strengthening of the Insurance Regulatory Authority of India. The conversation reveals persistent issues like claim rejections and mis-selling, and highlights the need for better oversight and transparency in the claims process. Arora argues that real consumer benefits hinge on effective implementation of the new regulations.
AI Snips
Chapters
Transcript
Episode notes
TPAs Remain Indirectly Regulated
- The bill does not directly regulate TPAs (third‑party administrators); TPAs remain accountable to insurers, who are regulated by IRDA.
- That indirect chain can delay accountability for claim rejections and needs clearer oversight.
Lower Reinsurer Barriers To Boost Capacity
- Cutting net‑owned fund requirement for foreign reinsurers from ₹5,000cr to ₹1,000cr lowers entry barriers.
- Shilpa says more reinsurers will reduce concentration (now dominated by GIC) and strengthen catastrophe coverage.
Composite Licensing Was Deferred
- Composite licensing (selling life and general products together) was not included; Shilpa feels India may not be 'mature' enough yet.
- Composite licences could lower operational costs and enable bundled products for consumers.
