Grit

Founder and CEO of Applied Intuition, Qasar Younis: Creating Customer-Oriented Company Cultures

Jan 25, 2021
Qasar Younis, Founder and CEO of Applied Intuition, shares insights on building successful businesses and why creating customer-oriented company cultures is crucial. He discusses his journey from mechanical engineer to entrepreneur, failures and lessons learned, Y Combinator, analyzing the retail market for TalkBin, and the importance of customer-centric cultures in dismantling engineering-oriented mindsets.
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ADVICE

Do Sales Yourself To Build Empathy For GTM

  • Spend time in sales early to build empathy and understand quota-driven pressures.
  • Qasar learned vernacular like OTE and quota while selling for Talkbin, which shaped Applied Intuition's balanced culture.
INSIGHT

Center The Company On Customers Not Functions

  • Make customers the center of your company, not engineers or sales.
  • At Applied Intuition 85% of staff are engineers, yet Qasar insists customers drive product direction to keep the company healthy.
INSIGHT

Market Risk Beats Money And Talent

  • Market risk is the hardest risk money can't fix.
  • Qasar echoes John Doerr: technical, team, and financial risks can be helped with money, but only the market (customer willingness) proves product viability.
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