Harvard Business Review Article | The Power Of Telemedicine Beyond The Doctor Office Visit | A Conversation With Dr Robert Pearl & Brian Wayling | Redefining Technology Podcast With Sean Martin & Marco Ciappelli

Health has become intertwined with technology — or the other way around — to a point where we should have a clear vision of where things are heading. Unfortunately, telemedicine is an excellent example of a path not being as straightforward as it should be.

With the advancement of technology comes cultural changes. It also happens the other way around as well — and not just from a societal perspective, but also from an operational, clinical and overall wellbeing perspective. With this collision between technology and humanity comes a number of opportunities, which our guests provided in the list below.

• Opportunity 1: Reduce Expensive and Unnecessary Trips to the ER
• Opportunity 2: Reverse America’s Chronic-Disease Crisis
• Opportunity 3: Address Disparities in Health Care
• Opportunity 4: Make Specialty Care Faster and More Efficient
• Opportunity 5: Provide Access to the Best Doctors

During this conversation, which is rooted in an article written for The Harvard Business Review by our guests, Dr. Robert M. Pearl and Brian Wayling, we dig into some of these opportunities and discuss what needs to happen if we are to successfully achieve them.

About the HBR article
Contrary to what many people think, virtual health care, also known as telemedicine or telehealth, is much more than a cheap digital knockoff of in-person care. When used appropriately, it improves patient health, reduces costs, and makes care more equitable and accessible to anyone with a smartphone. Its use has soared during the Covid era—and the authors argue that providers around the world should aggressively strive to tap its full potential even after the pandemic abates.

Pearl and Wayling take readers inside Kaiser Permanente and Intermountain Healthcare, two of telehealth’s earliest adopters and most effective users in the United States. They show how telehealth can reduce expensive and unnecessary trips to the ER, reduce America’s chronic-disease crisis, address disparities in care, make specialty care faster and more efficient, and provide access to the best doctors. And they outline what’s needed to spur adoption to a fully telehealth-driven system. Employers, who currently provide health insurance coverage to nearly half the U.S. population, could drive such a change by banding together and designing new reimbursement and care delivery approaches. The resulting savings could amount to tens of billions of dollars a year.

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Guests
Dr. Robert M. Pearl
Practicing physician, Stanford professor, Forbes.com contributor and former CEO of The Permanente Medical Group
On Twitter | https://twitter.com/RobertPearlMD
On LinkedIn | https://www.linkedin.com/in/robert-pearl-m-d-32427b98/

Brian Wayling
Executive Director, TeleHealth Services at Intermountain Healthcare [@Intermountain]
On LinkedIn | https://www.linkedin.com/in/brianwayling/
On Twitter | https://twitter.com/brian_wayling

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Resources
Inspiring article in The Harvard Business Review | The Telehealth Era Is Just Beginning: https://hbr.org/2022/05/the-telehealth-era-is-just-beginning

Dr. Pearl's Newsletter: https://robertpearlmd.com/newsletter/

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