
Ditching Hourly Alex M H Smith - Understanding Value
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Dec 9, 2025 Alex M H Smith, a savvy business strategist and author of No Bullshit Strategy, joins to unravel the elusive concept of value. He distinguishes between measurable utility and emotional value, urging businesses to create novel offerings. Alex shares insights on market research limitations and the need for unique positioning. He emphasizes focusing on solving expensive problems rather than generic benefits, and discusses the importance of specialization while cautioning against over-niching. This conversation is a treasure trove for anyone looking to elevate their business strategy!
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Start By Doing Something New
- Instead of starting with the abstract word 'value', start by doing something new that wasn't there before.
- Choose moves that are surprising enough to change outcomes rather than repeating safe, common tactics.
Probe Novel Ideas By Asking 'Who Benefits?'
- Test the new idea by asking who would want it and under what circumstances it helps them.
- Pull the thread on a silly idea to find adjacent valuable territory and practical iterations.
Solve Pain, Not Customer-Specified Solutions
- Customers rarely articulate the exact solution they will buy, but they can describe what pains them.
- Use painful problems as the launch point and invent better solutions than clients can specify.

