Today in Tech Airport Tech Fix Travel Stress? Pittsburgh’s CIO on Predictive Analytics, Wi-Fi, and Cybersecurity
Mar 31, 2026
Deepak Nayyar, EVP and CIO of Pittsburgh International Airport, leads the airport’s tech modernization. He discusses rebuilding networks and Wi-Fi, predictive maintenance for baggage and operations, vision AI to forecast security line peaks and real-time wait times, smart parking and wayfinding, cybersecurity and network segmentation, and innovation partnerships with local robotics startups.
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Predictive Maintenance From Baggage Telemetry
- Predictive maintenance uses baggage system telemetry (torque, heat, battery levels) to spot failing motors and mobile units before breakdowns.
- That reduces downtime and supports PIT's goal of 24/7 reliability for passengers.
Listen To Frontline Workers During Transformation
- Bring frontline staff into transformation by listening and framing technology as a tool to make their jobs easier.
- Deepak used staff feedback and trials to convert skeptics into advocates and improve deployments.
Vision AI And Historical Data Forecast Security Peaks
- Vision AI plus five years of historical data predicts security line peaks so TSA and ops can preopen lanes and staff accordingly.
- PIT intentionally avoids storing faces or PII, using aggregated counts for forecasting instead.