Greymatter

Uber CEO Dara Khosrowshahi on Decision-Making

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Mar 7, 2023
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ADVICE

Act Fast on Tough Decisions

  • Act faster on tough decisions like cutting costs or staff to avoid prolonged uncertainty.
  • Avoid delaying hard calls; swift action improves outcomes and reduces restless nights.
ANECDOTE

Cultural Reset with Employee Input

  • Dara led a cultural reset at Uber by involving employees to define values reflecting both old strengths and new directions.
  • He views company values as adaptable, revisiting and resetting them as the company evolves.
ADVICE

Effective Board Focus and Support

  • Boards should focus on critical decisions and avoid excessive time on minor issues.
  • Recognize when to support the CEO fully or when leadership change is necessary to prevent micromanagement.
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