Ep. 37: Learning, Systems, and the Design of Work with Michael Snelgrove (Part 2)

In Part 2 of this two-part conversation, Vidya and Michael Snelgrove explore how organizational systems shape behavior. They discuss structural stupidity, incentives, and the hidden priorities that influence decisions in workplaces. Michael shares how small signals can reveal deeper systemic patterns, why evidence alone rarely drives change, and what it takes to translate research into practice. The conversation also touches on apprenticeship, measurement, and the growing role of AI in accessing behavioral science. A thoughtful look at how capability, learning, and performance are shaped by the design of work itself.

References Used

Michael’s Post About Structural Stupidity: https://www.linkedin.com/posts/mtsnelgrove_humanbehavior-hr-behavioralscience-activity-7397639043586396160-bzk5/

The book that refers to the brown M&Ms: The Checklist Manifesto by Atul Gawande (the rock band is Van Halen): https://www.amazon.com/gp/product/0312430000/ref=as_li_ss_tl

Connect with Michael

LinkedIn: https://www.linkedin.com/in/mtsnelgrove/

Website: https://www.appliedscholar.com/

Connect with Learnnovators

Website: https://learnnovators.com/

LinkedIn: https://www.linkedin.com/company/learnnovators/

Connect with Vidya

LinkedIn: https://www.linkedin.com/in/srividyakumar/