The School of Greatness

3 Strategies To Win ANY Negotiation In Business, Life, & Relationships w/ Chris Voss EP 1300

251 snips
Aug 1, 2022
In this engaging discussion, Chris Voss, a former FBI lead Crisis Negotiator and author of 'Never Split the Difference,' shares his invaluable negotiation strategies. He reveals how the word 'no' can be a powerful tool, fostering deeper conversations and setting boundaries. Voss emphasizes the importance of authentic connection and active listening while discussing common negotiation pitfalls and practical tactics for everyday interactions. He also shares gripping stories from his FBI days that highlight emotional intelligence's role in achieving successful outcomes.
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ANECDOTE

The Art of Paraphrasing

  • Lewis Howes' interview style, focused on paraphrasing and genuine curiosity, elicited better responses from Andrew Huberman.
  • Another interviewer's attempts to showcase his own knowledge stifled the conversation.
ANECDOTE

Accusations Audit for Upgrades

  • Chris Voss uses the "accusations audit" when seeking upgrades, preemptively addressing potential negative perceptions.
  • By acknowledging he might seem like a "cheap, entitled traveler," he diffuses tension and builds rapport.
ADVICE

Three Steps to a Hotel Upgrade

  • When requesting a hotel upgrade, begin by saying, "I'm getting ready to ruin your day."
  • Follow up by acknowledging you might appear demanding, then ask about potential trouble for the employee.
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