Future Ready Leadership With Jacob Morgan

The New Rules for People Leaders in an AI-Integrated Workplace - Emily Field, Chief People Officer of LPL Financial

Mar 16, 2026
Emily Field, Chief People Officer at LPL Financial and former McKinsey partner, describes her shift into people leadership and her 30-day listening tour. She outlines a People Leader Operating System, a talent flywheel from hire to retire, a 50/50 performance split for outcomes and values, and using AI as a superpower while preserving human judgment.
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ADVICE

Begin With A Listening Learning Tour

  • Do start a rapid learning tour when you join a new company to understand culture before changing it.
  • Emily Field spent about a month doing elevator conversations, parking-lot chats, and listening to what helps and hinders employees at LPL Financial.
INSIGHT

Think Of Talent As A Continuous Flywheel

  • Talent strategy should be a flywheel from strategy to hire to retire, not isolated HR programs.
  • Emily maps skills to business strategy, decides build vs buy vs contract, then focuses onboarding, performance, rewards, and succession.
ADVICE

Use AI Plus Data Plus Judgment For Skills Mapping

  • Do triangulate skill gaps using AI tools, internal data, and judgment instead of seeking perfect precision.
  • LPL used Copilot/ChatGPT, external benchmarks and job-architecture spreadsheets to focus on role clusters that matter most.
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