The TechDental Podcast The End of Legacy Dental Software: Why Cloud Is No Longer Optional
Aug 19, 2025
45:03
Dental technology is entering a new era, with cloud-based systems and AI-powered automation set to redefine how practices operate, scale, and deliver patient care.
In this episode of The TechDental Podcast, host Dr. Randeep Singh Gill speaks with Mike Huffaker, Chief Revenue Officer at Planet DDS, about how he helped scale the company from 60 to 400 employees and transform over 13,000 dental practices with solutions like Denticon, CloudNine, and DentalOS.
What You’ll Learn:
- Why cloud-based dental software isn’t optional and what staying on server-based systems will cost you
- How agentic AI will handle the mundane admin tasks no one wants, freeing staff for real patient care
- Why “AI is a multiplier” and why broken systems will only get more broken if you ignore fundamentals
- The critical security questions every dental leader should ask vendors before signing a tech contract
- How to evaluate practice management platforms for outcomes, not just features
- Planet DDS’s framework for focusing on multi-location groups and DSOs and how it fueled their 10x growth
- The future vision of voice-powered check-ins and frictionless practice workflows
- Why technology should enable, not replace, human connection in dentistry
About the Guest:
Mike Huffaker is the Chief Revenue Officer at Planet DDS, a leading dental software company trusted by over 13,000 practices and 118,000 users. With 15+ years scaling high-growth SaaS companies, Mike has overseen Planet DDS’s transformation from a 60-person startup to a 400-employee market leader, driving adoption of solutions like Denticon, CloudNine, and DentalOS. Mike is also the host of The Dental Economist Show, where he shares strategic insights for DSOs and dental leaders navigating tech adoption. His expertise in AI integration, cloud migration, and scalable systems has made him one of the industry’s most respected voices on the future of dental practice management. In this episode, Mike shares valuable insights on using AI-powered solutions and cloud technology to streamline operations, scale practices, and future‑proof the business of dentistry.
If you enjoyed this episode, make sure to subscribe, rate, and review it on Apple Podcasts, Spotify, and YouTube Podcasts. Instructions on how to do this are here.
In this episode of The TechDental Podcast, host Dr. Randeep Singh Gill speaks with Mike Huffaker, Chief Revenue Officer at Planet DDS, about how he helped scale the company from 60 to 400 employees and transform over 13,000 dental practices with solutions like Denticon, CloudNine, and DentalOS.
What You’ll Learn:
- Why cloud-based dental software isn’t optional and what staying on server-based systems will cost you
- How agentic AI will handle the mundane admin tasks no one wants, freeing staff for real patient care
- Why “AI is a multiplier” and why broken systems will only get more broken if you ignore fundamentals
- The critical security questions every dental leader should ask vendors before signing a tech contract
- How to evaluate practice management platforms for outcomes, not just features
- Planet DDS’s framework for focusing on multi-location groups and DSOs and how it fueled their 10x growth
- The future vision of voice-powered check-ins and frictionless practice workflows
- Why technology should enable, not replace, human connection in dentistry
About the Guest:
Mike Huffaker is the Chief Revenue Officer at Planet DDS, a leading dental software company trusted by over 13,000 practices and 118,000 users. With 15+ years scaling high-growth SaaS companies, Mike has overseen Planet DDS’s transformation from a 60-person startup to a 400-employee market leader, driving adoption of solutions like Denticon, CloudNine, and DentalOS. Mike is also the host of The Dental Economist Show, where he shares strategic insights for DSOs and dental leaders navigating tech adoption. His expertise in AI integration, cloud migration, and scalable systems has made him one of the industry’s most respected voices on the future of dental practice management. In this episode, Mike shares valuable insights on using AI-powered solutions and cloud technology to streamline operations, scale practices, and future‑proof the business of dentistry.
If you enjoyed this episode, make sure to subscribe, rate, and review it on Apple Podcasts, Spotify, and YouTube Podcasts. Instructions on how to do this are here.