
Negotiate Anything Feeling Ignored? Here’s How to Actually Get Heard — Masterclass
Nov 19, 2025
Join communication guru Bill McGowan, high-stakes coach Michael Hoeppner, and Pulitzer Prize-winning journalist Charles Duhigg as they tackle the art of being heard. McGowan shares seven memorable speech devices and tips on safeguarding your ideas in meetings. Hoeppner emphasizes the power of delivery, teaching how to shift focus from anxiety to audience engagement. Duhigg explores the science behind deep conversations, advocating for authenticity and mutual understanding in dialogue. Together, they empower you to elevate your communication skills and finally make an impact.
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Bring Variance To Your Delivery
- Add vocal and content variance: change pace, pitch, projection, and sentence length to avoid lulling listeners.
- Slow and pause for important points; use short punchy sentences after long ones to re-engage attention.
Focus Outward To Reduce Nerves
- Shift focus from self to others to reduce nerves; self-focus causes contraction and poor delivery.
- Reorient to reaching the other person to regain breathing, eye contact, and clarity.
Puffer Fish Paper Replaced Clasped Hands
- A client unconsciously clasped her hands as armor and looked nervous on stage.
- Michael used a crumpled-paper 'puffer fish' exercise to create kinesthetic memory and free her gestures.













