The Product Opscast Product Opscast Episode 7: Bleeding Edge Product Ops, and inside Airtable's AI Revolution
17 snips
Oct 29, 2025 
Anthony Maggio, VP of Product at Airtable, with over 15 years in product roles, dives into the transformative role of product operations across industries. He discusses how AI is revolutionizing workflows and empowering non-tech sectors to adopt product ops. Maggio emphasizes creativity as a crucial skill and reveals how easily anyone can create AI agents. He also previews Airtable's innovations in AI, including dynamic tools that enhance no-code development, paving the way for more efficient processes and democratized software creation.
AI Snips
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Transcript
Episode notes
Start By Building Simple Agents
- Build agents to automate recurring tasks like answering questions about data or automating database actions.
- Use Airtable's Omni and field agents to embed AI into workflows for queries and task automation.
Treat Agents Like Products
- Move from person-level productivity gains to agents that automate recurring workflows for teams.
- Treat building agents like product work: define the problem, context, tools, and orchestration.
Agents Summarize Customer Feedback At Scale
- Airtable runs agents that analyze support tickets, forum posts, and call transcripts to extract feature requests and themes.
- They then push digests and automate adding ideas to roadmaps for PMs weekly.