Ep.206 - Effective Communication

If you doubled your communication, it wouldn't be enough. If you quadrupled it, still not enough. You need to multiply it by seven. Jason tackles the number one problem on construction projects: teams aren't communicating because they don't trust each other and they're not really a team. He breaks down why the plan can't live in one person's head, why visual communication must be everywhere on your project, and how the communication thermometer rises from 20% to 100% when teams build trust through proximity. Jason also paints a vivid picture of what a pristine, well-organized project looks like with visual boards, clean job sites, and morning worker huddles that build rapport and culture.

What you'll learn in this episode:

• Why you need to communicate important points seven times before people will act, and why most teams communicate at only 20%

• The communication thermometer: how to rally teams around increasing transparency and trust to prevent costly rework

• Why 50% of communication is body language, 43% is voice, and only 7% is words, and how to match, mirror, and pace to build rapport

• The truth about IPD and big rooms: more emails and texts mean better throughput of communication, not wasted time

• Jason's detailed walkthrough of a pristine project site with visual communication everywhere, from wayfinding signs to huddle boards on every floor

Without proximity, there's no culture. Without culture, there's no trust. Without trust, there's no communication. Without communication, nobody performs. Increase your communication thermometer and start winning.

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Also, here are links to our YouTube Channels:

· Jason Schroeder YouTube Channel: https://www.youtube.com/channel/UC4xpRYvrW5Op5Ckxs4vDGDg

· LeanTakt YouTube Channel: https://www.youtube.com/c/leanTakt

· LeanSuper YouTube Channel: https://www.youtube.com/channel/UCzQDevqQP19L4LePuqma3Fg/featured

· LeanSurvey YouTube Channel: https://www.youtube.com/channel/UC-Ztn3okFhyB_3p5nmMKnsw