In the HCI Podcast episode, Dr. Westover talks with Susan Ibitz about the importance of understanding human behavior in leading others, including understanding personal biases. See the video here: https://youtu.be/Geb-m35pWKU.
Susan (https://www.linkedin.com/in/susan-ibitz/) has 28 years of experience applying behavior to sales, communication, negotiation, and everyday life. She delivers training and consults on Human Behavior, Micro-Expression, Body Language, Deception-Detection, Statement Analysis, Face Reading (Physiognomy), & Personality types, in English, Spanish, and Portuguese.
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Human Capital Leadership