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Crossing The Chasm by Geoffrey Moore | Book Summary and Review | Free Audiobook

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Jan 6, 2022
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INSIGHT

Different Expectations Require New Strategy

  • Early adopters and the early majority have radically different expectations that require different go-to-market approaches.
  • Failing to adapt messaging and support at the chasm stage can rapidly shrink revenue and invite competitors.
INSIGHT

Technology Adoption Lifecycle Matters

  • The Technology Adoption Lifecycle splits customers into five distinct psychological segments influencing adoption behavior.
  • Innovators and early adopters are vital early advocates but are few and require different messaging than later groups.
INSIGHT

The Chasm Between Visionaries And Pragmatists

  • A vast chasm exists between visionaries (early adopters) and pragmatists (early majority) that can sink startups.
  • Visionaries accept glitches for breakthrough value, while pragmatists demand proven productivity and references.
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