
Thoma Bravo's Behind the Deal Scaling Enterprise Software with AI: Holden Spaht with Anaplan CEO Charles Gottdiener and Coupa CEO Leagh Turner
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Feb 5, 2026 Leagh Turner, CEO of Coupa, leads spend-management with massive transactional data and AI agents. Charles Gottdiener, CEO of Anaplan, builds planning platforms with embedded AI and role-based agents. They discuss how AI boosts productivity and engineering, governance and data safety, pricing AI agents, proprietary data moats, and early-stage enterprise adoption driving real ROI.
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Companywide Sanctioned AI Experimentation
- Charles Gottdiener describes issuing Google Agent Space to all employees to safely experiment with AI.
- He recounts AI cutting release cycles and improving story quality to reduce rework in software development.
AI Drives Faster Support And Better Training
- Leagh Turner shares Coupa's internal AI examples like root-cause support tooling and Pitch Monster for certifications.
- He says these tools delivered ~53% faster issue resolution and improved certification rates by 53% among staff.
Reallocate Hiring Toward AI Priorities
- Shift resources to AI while still growing headcount but at a slower rate to capture margin upside.
- Reinvest productivity gains into growth and prioritize AI tooling over incremental hiring.
