Mike Tech Show Podcast

MTS-2026-01-29 #978

Jan 30, 2026
Personal health and missed-show backstory. Snowstorms, travel plans, and schedule changes. Acrobat Helvetica font bug and a startup workaround. Outlook profiles breaking after updates. Massive ProSeries migrations and rescuing data from failing servers. Robbery, cloud backup rescue, and rebuilding from workstations. BitLocker key mismatches and recovery strategies. Comcast router default password and PCI concerns.
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ANECDOTE

Hospitalized With Diverticulitis

  • Mike Smith had a severe diverticulitis flare that began midweek and landed him in the ER with IV fluids and medication.
  • He survived on a clear-liquid diet for days and lost 20 pounds, explaining his missed show that week.
ADVICE

Workaround For Helvetica Font Error

  • If Adobe Acrobat shows missing Helvetica and PDFs render unreadable when Acrobat is closed, keep Acrobat running before opening PDFs as a temporary workaround.
  • Mike Smith placed Acrobat in startup so the client doesn't have to remember to open it first.
INSIGHT

Adobe Removed Troubleshooting Options

  • Recent Acrobat updates removed preferences that previously helped with font substitution and troubleshooting.
  • That makes modern versions less flexible and forces clunky workarounds for font issues.
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