Becker’s Healthcare Podcast

Strengthening Leadership and Retention at UVA Physicians Group with Lisa Hudnall

Feb 20, 2026
Lisa Hudnall, CHRO of University of Virginia Physicians Group, drives leadership development, standardized onboarding, workforce sustainability, and AI pilots. She discusses clarifying leadership expectations and small, practical management changes. Topics include reduced turnover, improved engagement, balancing retention with financial pressures, and scaling leadership effectiveness for predictable growth.
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ADVICE

Tighten Leadership Expectations

  • Clarify leadership expectations through training and personalized meetings to tighten alignment between HR and clinical priorities.
  • Standardize onboarding and leader practices to reduce turnover and improve engagement quickly.
INSIGHT

Leadership Drives Measurable Workforce Gains

  • Improved leadership directly raised engagement by nearly 1.5 points and cut turnover by over 5%.
  • Faster physician time-to-productivity and earlier people-risk detection reduced operational disruption.
ADVICE

Improve Leadership By Editing Routines

  • Don't add more tasks for busy leaders; edit existing routines like one-on-ones to improve effectiveness.
  • Tighten questions, feedback focus, and appreciation gestures to boost team connection without extra time.
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