Loyalty Is a Growth Weapon: David Zhao on Scaling Restaurants Through Fan Ownership

It’s my pleasure to interview the industry leaders of today and ask the questions we’re all thinking of. But it’s my privilege to present to you the industry thought leaders of tomorrow. Today we sit down with David Zhao, co-founder of the Chubby Group, to discuss how they’re rapidly scaling their restaurant concepts globally through innovative joint ventures and growing their fanbase by the tens of thousands using an innovative approach to loyalty programs. Buckle up because this conversation is going to leave you questioning everything you believed about how to grow a successful restaurant group. 

For more information on his restaurant group, visit https://chubbygroup.com/.

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Today’s episode was brought to you by Loop AI. If you want better visibility and control over your delivery business while protecting your margins, find out how Loop AI can help at loopai.com.

Free 5-Day Restaurant Marketing Masterclass – This is a live training where you'll learn the exact campaigns Josh has built and tested in real restaurants to attract new guests, increase visit frequency, and generate sales on demand. Save your spot at restaurantbusinessschool.com