Ep.109 – Getting Supers Bought in – Part 2

Oct 29, 2020

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If you want superintendents to represent the company, protect the customer, and run consistent operations, you have to build a culture that makes that behavior the norm not the exception. In this episode, Jason breaks down why progress comes from team health and culture (not just technical skill), why some supers treat the role like "just a job," and how to create systems that drive buy-in and accountability across every project.

WHAT YOU'LL LEARN IN THIS EPISODE:

Why operational performance is driven by culture and team health not just technical training
How unclear superintendent career paths turn a "career" into a "job"
The difference between "hours worked" and actual effectiveness on a project
How to build buy-in with relevance, measurement, and connection
Why project coverage systems and a visible day plan prevent missed lockups and gaps
How to create a company cascade that scales expectations to every project team
What to measure and incentivize without creating a "hide the problems" culture
How passionate leadership and recognition systems create invested teams
The exact leadership behaviors that turn "warm bodies" into committed operators

Now take this and apply it: pick one project this week and install a real coverage plan (who closes up, who's on-call, what the day plan is, and how it's communicated). Then audit your culture are your superintendents treated like leaders with a future, or dispatched like babysitters?

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Also, here are links to our YouTube Channels:

· Jason Schroeder YouTube Channel: https://www.youtube.com/channel/UC4xpRYvrW5Op5Ckxs4vDGDg

· LeanTakt YouTube Channel: https://www.youtube.com/c/leanTakt

· LeanSuper YouTube Channel: https://www.youtube.com/channel/UCzQDevqQP19L4LePuqma3Fg/featured

· LeanSurvey YouTube Channel: https://www.youtube.com/channel/UC-Ztn3okFhyB_3p5nmMKnsw