Business Lunch

Building Collaboration and Ownership

13 snips
May 7, 2026
They dig into post-acquisition friction and how to reframe 'they' into 'we' to stop finger pointing. Conversation covers owning mistakes early to build trust and offering initial concessions to reset talks. They highlight using shared goals and metrics to align incentives and discuss shifting from combative to collaborative mindsets by arguing the other side.
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ANECDOTE

Resetting Ownership After An Acquisition

  • Roland Frasier recounts a charged post-acquisition meeting where two loyal teams began finger pointing until language switched from "they" to "we."
  • He reset the room by declaring the merged business "our company" and asked teams to own issues and offer fixes, which turned the meeting around.
ADVICE

Start Discussions By Owning Your Stuff

  • Own your mistakes up front to enter discussions with "clean hands."
  • Roland suggests admitting faults and offering concrete fixes so conversations stay collaborative, not defensive.
INSIGHT

Shared Goals Stop Finger Pointing

  • Lack of shared goals causes teams to adopt "them vs us" language and finger pointing.
  • Establish shared metrics and functional-leader buy-in so siloed goals align to the broader company objective.
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