Omni Talk Retail The Biggest and Boldest NRF Must-See Tech Preview | Ask An Expert
Jan 8, 2026
Michael Gabbai, founder of Gain, shares insights on AI employees autonomously negotiating supplier contracts, significantly improving efficiency. Tonya Lykes from ESW discusses enhancing global e-commerce, reducing international duties, and the importance of localization. Peter Oram of PervasID reveals how overhead RFID technology achieves 99% inventory accuracy, boosting sales. Arvin Jawa from Diebold Nixdorf explains using visual AI at checkout to reduce shrink. Lastly, Mark Schneider highlights Cleveron's robotic parcel lockers revolutionizing in-store pickup experiences.
AI Snips
Chapters
Transcript
Episode notes
Holiday Seasons Are Stretching
- The holiday season is stretching globally into longer selling windows and sustained volumes into January.
- Tonya Lykes notes seasons like Singles Day and holiday periods are expanding into multi-week events.
Overhead RFID Creates Real-Time Store Visibility
- Overhead fixed RFID turns stores into data-rich environments for real-time inventory visibility.
- Peter Oram says PervasID's Trackmaster gives retailers continuous tracking to reduce out-of-stocks and shrink.
Design For Low Hardware, Fast ROI
- Reduce hardware and cost per store to improve ROI; aim for 6–8 month payback.
- PervasID doubled reader coverage to lower deployment cost and speed time-to-value.