How can managers deal with poor performers?

Michael Han, a lawyer at Han & Lu Law Chambers, shares his expertise on handling underperforming employees. He discusses the importance of cultivating a strong team culture and the significant impact of effective hiring practices. The conversation reveals the emotional challenges managers face when addressing performance issues while maintaining empathy. With insights on providing honest feedback and the need for thorough documentation, Han encourages a growth mindset for both employees and organizations, suggesting that transformation is achievable with support and dedication.