Why is conflict resolution degrading as a skill in the workplace, and what can we do about it?
In their last episode before the holidays, Paul and Matt explore how factors like the personalized internet, social media, and AI are conspiring to make it challenging to handle conflict respectfully and to use it as a driver for positive change. And they propose an exercise you can use in the workplace to help you deal with conflict before it becomes a real issue.
00:00 Introduction to Conflict Resolution
02:01 The Impact of Technology on Conflict
02:58 Social Media and Tribalism
03:55 AI and Conflict Avoidance
04:23 The Decline of Conflict Resolution Skills
08:19 Conflict in Personal Relationships
09:16 Effective Conflict Resolution Strategies
13:57 Addressing Underlying Tensions
17:50 Podcast Wrap-Up and Upcoming Episodes
Humanity Working is a podcast focused on helping individuals, teams and organizations be ready for the future of work by maximizing their human potential.
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