Human Capital Leadership How Work Has Shifted Over the Past Decade and Workflow Redesign to Accommodate, with Anant Sood
Mar 19, 2026
Anant Sood, co-founder at WorkZogo who built teams at EY, PwC and Opera Solutions, and runs a popular workplace behavior-science newsletter. He discusses hybrid and asynchronous work, exploding app distractions and attention loss. They cover rising cognitive load from tool overload, AI note-takers and workflow redesign, and how AI can personalize managerial coaching.
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Hybrid Work Is Now Standard Operating Model
- Hybrid and remote work moved from perk to core operating model across organizations.
- Collaboration shifted to asynchronous communication, increasing context switches and requiring new coordination patterns.
Screens Now Deliver Triple The Interruptions
- Knowledge workers now face far greater cognitive load from more apps and notifications on-screen.
- Anant estimates at least three times the number of systems pinging workers compared to six years ago, causing frequent context switching.
Attention Spans Shaped By Consumer Media
- Shorter attention spans from personal media habits carry into work, forcing changes in how information is presented.
- Anant cites changes in TV/streaming writing (hooks early, repeat plot points) as a metaphor for business communication.