The Story of How Chick-fil-A Borrowed “My Pleasure” from a Luxury Hotel
May 16, 2025
09:29
forum Ask episode
view_agenda Chapters
auto_awesome Transcript
info_circle Episode notes
On this episode of Our American Stories, the origins of Chick-fil-A’s “my pleasure” catchphrase trace back to 2001. According to Chick-fil-A founder Truett Cathy, it began when he visited a Ritz-Carlton luxury hotel, co-founded by his friend Horst Schulze. Here's Horst with the story.