Bloomberg Businessweek Michelin Keys Awarded to US Hotels
Apr 26, 2024
Gwendal Poullennec, CEO of The Michelin Guide, discusses awarding Michelin Keys to US hotels. They explore the rigorous process of awarding keys, the independence of Michelin inspectors, and the challenges of expanding in the US. Michelin focuses on consistent experiences and the human element in their evaluations.
Chapters
Transcript
Episode notes
1 2 3 4 5
Introduction
00:00 • 2min
Expanding Michelin Guide: Hotel Keys in the US
01:51 • 4min
Exploring the Process of Awarding Michelin Keys and Recognizing Excellence
05:26 • 2min
Inside the World of Michelin Guide Inspectors
07:39 • 7min
Michelin Inspectors' Evaluation Process for Restaurants and Hotels
14:11 • 3min