Young and Profiting with Hala Taha (Entrepreneurship, Sales, Marketing)

Jonah Berger: Magic Words, What to Say to Get Your Way | Human Behavior | E218

Apr 10, 2023
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INSIGHT

Tiny Word Changes Have Big Effects

  • Small shifts in single words can dramatically change outcomes like compliance or recommendations.
  • Language predicts many life outcomes from promotions to loan repayment.
INSIGHT

Because Produces Compliance

  • Adding the word "because" makes people feel a reason exists and increases compliance.
  • Even a weak or empty reason after "because" raises yes-rates substantially.
ADVICE

Label People To Trigger Identity

  • Turn actions into identities by using labels like "helper" or "voter."
  • Call people a voter or a helper to boost follow-through on the action.
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