
Conversations Encore: How Jenny upended the Australian way of death
Mar 19, 2026
Jenny Briscoe-Hough, community centre manager who founded Tender Funerals, shares how a shocking funeral bill and community action led to Australia’s first not-for-profit funeral service. She talks about reclaiming care of the dead, grassroots fundraising to buy a fire station, practical legalities of home and community-led funerals, and how hands-on rituals change grieving.
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Funerals Are Outsourced And Costly
- Funeral industry practices have become outsourced and opaque, disconnecting families from care and inflating costs.
- Jenny Briscoe-Hough discovered a nearly $10,000 bill for her mother's mostly family-run funeral, which sparked the idea for a not-for-profit alternative.
Delay Removal To Keep The Body At Home
- You can legally care for and keep a loved one at home after death, so consider delaying immediate removal to allow private time.
- Jenny notes you may legally keep a body at home for up to five days in an expected death and should call the coroner for unexpected deaths.
Learning From International Home Funeral Practitioners
- Jenny trained with US and UK practitioners to learn home-funeral practices and community-facing coffin shops.
- She visited Jerry Grace Lyons in America and Greenfuse in Totnes, which had a street-front coffin shop that normalised conversations.
