Ep 19. AI Won't Save Your Brand If Agents Don't Know Who You Are, with Melissa Grady Diaz, Measured Wellness

OpenAI killed Sora. Disney pulled its billion-dollar commitment. The headlines called it proof that AI video is dead. It isn't. But the breathless takes — in both directions — are a pretty good sign that marketers are still figuring out how to think about all of this clearly.

This week, Shiv and Tameka sit down with Melissa Grady Diaz, former CMO of Cadillac and now a senior leader at health-tech startup Measured Wellness, to talk about what's actually changing for brand marketers right now — and what most people aren't paying enough attention to yet.

Melissa breaks down why performance marketing is about to have a real problem as agents take over the discovery layer, why brand building outside of paid media is becoming more important than ever, and why you should never fully hand your marketing over to a platform that's optimizing for response instead of brand health. She also gets into what it was like to experiment with AI at the CMO level at Cadillac, why incremental AI adoption can actually make things worse, and the right way to think about building from scratch versus improving what already exists.

They also cover Apple's surprising decision to open Siri up to any AI model, what it means that ChatGPT has become the Kleenex of AI — and why that brand equity might be slipping away — and why agentic commerce is happening whether the skeptics like it or not.

Ready to level up your AI skills? Join the U of Digital AI Accelerator. Now enrolling for May | https://uof.digital/ai/accelerator/

Learn more about the AI Literacy Alliance at uof.digital/alliance

New episodes every Monday. Get your AI Edge here.