No Hard Feelings | Liz Fosslien

[00:23:18] "Positivity paradox is that when you feel like you have to be positive, you feel worse because you're required to do what's called surface acting, and that's also I think it's very similar to emotional labor. This shows up a lot in customer service jobs. So if a customer is being really rude to you and you kind of put a smile on your face, pretend like they're being totally reasonable and take whatever vitriol they're spitting at you."

Highlights of the Show:

[00:00:46] Guest Introduction

[00:03:16] Talk to us about where you grew up and what it was like there?

[00:07:34] What did you think your future would look like when you grew up?

[00:12:37] Talk to us about distinction between emotional intelligence and being reasonably emotional. What's the difference between these two kind of ideas?

[00:17:40] How do you find space throughout the day to kind of just detach from some of these demands that you have of your time?

[00:23:10] Talk to us about the positivity paradox.

[00:29:07] Can you share some tips for newbies who are coming into an organization where maybe there's already these in-person relationships that have been developed and you're joining a team of colleagues kind of in this remote sense as a person on a screen like how can we develop meaningful work relationships if we're coming into a new environment in this virtual kind of world?

[00:32:11] Talk to us about the user manuals and how can they help with developing and building team cohesion?

[00:33:59] I really like that idea of the user manual but is this something that we can implement regardless of, you know, the depth or length of a work relationship?

[00:37:06] How can we start doing some implementing some of the stuff that we're learning books like yours?

[00:46:31] What are some other tips you might be able to share with that with our audience that find themselves in that situation where they've teammates now?

[00:51:07] How do we go about defining or cultivating a team culture?

[00:56:47] What about those people who just always seem to disagree and question everything that comes out of our mouth, right? How do we deal with with these people?

[01:00:37] How we can use our voices to support the women in Data science and just women in our organizations in general?

[01:04:40] Random round.

[01:04:41] It is one hundred years in the future. What do you want to be remembered for?

[01:07:16] When do you think the first video to hit one billion views on YouTube will happen?

[01:08:35] What are you currently reading?

[01:09:22] How do you effectively tell an accurate story about Data to an audience that might not be Data savvy?

[01:09:33] What song do you have on repeat?

[01:10:00] What languages do you speak?

[01:10:09] Who is one of your best friends and what do you love about them?

[01:11:42] What's the best thing you got from one of your parents Legos?

[01:12:43] What's your go to dance move?

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