Unsupervised Learning with Jacob Effron Ep 48: Co-Founder/CEO of LiveKit Russ d'Sa on the Best ChatGPT Voice Use-Cases, New UX Paradigms in AI, and When Voice Makes Sense
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Nov 19, 2024 
In this conversation with Russ d'Sa, co-founder and CEO of LiveKit, he reveals how voice AI technology serves as the "nervous system" behind applications like ChatGPT Voice. He discusses when voice interfaces make sense and the exciting new UX paradigms emerging in AI. Russ also explores the impact of voice AI in workplaces, the integration challenges with customer support, and the fascinating intersection of voice tech and robotics. Discover how these innovations are shaping future communication and user experiences!
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Voice and Text in the Future
- Voice interfaces will be prominent, especially for hands-free situations, but text will still have its place.
- Future interfaces will blend modalities like voice, text, and UI elements for a more seamless user experience.
Voice AI Use Cases
- Emergent voice AI use cases focus on user value and experience, like tutoring and therapy.
- Existing large-scale voice applications, like telephony, use AI for margin optimization and cost reduction.
Latency and System Integration
- Latency in AI voice responses has significantly improved, even exceeding the necessary speed for conversation.
- System integration and AI model accuracy are bigger challenges than latency for widespread adoption.