Stuart Ravens founded Corax Insights in London at the start of 2021, but he has a long history as an industry analyst (Navigant and Ovum) focused on energy and utilities. In this episode of the podcast, Stuart talks about the transition to renewable energy and the relationship between energy companies and their customers - do energy companies even think about the customer experience at all?
https://www.linkedin.com/in/stuartravens/
https://www.coraxinsights.com/
CX Files