The Accessibility Crisis: Kiosks, Payment Terminals & TV Nightmares

In today’s episode of Double Tap, Steven and Shaun tackle some of the biggest accessibility frustrations: inaccessible kiosks, frustrating payment terminals, and the ongoing struggle to find an accessible TV.

A listener shares his frustrating experiences with self-checkout kiosks, inaccessible payment machines, and the awkwardness of tipping prompts. Why are we still fighting for basic accessibility in 2025?

Guest Elliot Stonhill joins the discussion to break down the best and worst smart TVs for blind users. From Fire TV and Apple TV to Samsung, Sony, and LG, which ones truly work with screen readers?

And Steven and Shaun get ready for CSUN in Los Angeles, where they’ll bring exclusive coverage throughout the week starting March 10th.
Get in touch with Double Tap by emailing us feedback@doubletaponair.com or by call 1-877-803-4567 and leave us a voicemail. You can also now contact us via Whatsapp on 1-613-481-0144 or visit doubletaponair.com/whatsapp to connect. We are also across social media including X, Mastodon and Facebook. Double Tap is available daily on AMI-audio across Canada, on podcast worldwide and now on YouTube.

Chapter Markers:
00:00 Excitement for CSUN and New Adventures
02:51 The Importance of Accessibility at CSUN
06:04 Accessibility Challenges With Kiosks & Payment Terminals
24:03 Television Accessibility Discussion
29:25 Exploring JBL Authentics and Sound Quality
30:49 Accessible Television: A Personal Perspective
31:43 Fire TV: Setup and Voice Guidance
33:23 Responsiveness and User Experience with Fire TV
34:46 Live TV Accessibility Challenges
36:36 The Evolution of TV Viewing: On-Demand vs Live
39:00 Assessing Accessibility in Live Broadcasts
40:53 Comparing TV Brands: Accessibility Ratings
42:46 The Role of App Developers in Accessibility
45:32 Apple TV: The Gold Standard for Accessibility
48:45 Finding Accessible Information: A Frustrating Journey

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About Double Tap

Hosted by the insightful duo, Steven Scott and Shaun Preece, Double Tap is a treasure trove of information for anyone who's blind or partially sighted and has a passion for tech. Steven and Shaun not only demystify tech, but they also regularly feature interviews and welcome guests from the community, fostering an interactive and engaging environment. Tune in every day of the week, and you'll discover how technology can seamlessly integrate into your life, enhancing daily tasks and experiences, even if your sight is limited.

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