Awkward Silences

#170 - Summer Throwback: Andrea Amorós on Influencing Stakeholders with Strategic Research

Jul 10, 2025
Andrea Amorós, a Senior Principal Researcher at Ingram Micro and former Associate Principal UX Researcher at ADP, dives into the world of strategic research. She emphasizes its value in influencing stakeholders and the critical role of effective communication. Andrea discusses how to present findings with empathy, fostering engagement within organizations. She also explores the importance of self-awareness in professional growth and the unique challenges researchers face in driving impactful change. Tune in for insights on leveraging strengths and promoting a culture of collaboration!
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INSIGHT

Research at the Big Table

  • Bringing research to "the big table" means sharing insights with executives and large audiences.
  • This amplifies impact beyond product teams to influence business strategy and service.
ADVICE

Tailor Presentations to Audience

  • Tailor research presentations to your audience’s level of detail and interests.
  • Interview key stakeholders before presentations to focus on what matters most to them.
ADVICE

Present with Empathy and Love

  • Approach presentations with empathy and authenticity, caring about the audience.
  • Maintain non-reactive, understanding attitudes to soften pushback and engage stakeholders.
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