In this episode, I sit down with Ross Wainwright to talk about why AI is no longer optional for CEOs. We unpack what it really means to have an AI agenda, why moving too slowly now creates existential risk, and how leaders should think about AI beyond hype, cost cutting, or automation. Ross also explains the difference between employee experience and customer experience, why leadership vulnerability builds trust at scale, and how speed, experimentation, and breaking silos are critical advantages for CEOs navigating rapid change.
The Scaling CEO